How to Transition from In-House Lunches to a Fully Managed Catering Platform
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How to Transition from In-House Lunches to a Fully Managed Catering Platform
TL;DR
Switching from in-house office lunches to a managed catering platform can save time, reduce admin, and improve employee satisfaction. This guide explains why and how to make the transition, common pitfalls to avoid, and how solutions like Feedr’s Cloud Canteen can simplify the process.
Key Definitions
Managed Catering Platform: A tech-enabled service that handles office catering from start to finish.
Cloud Canteen: Feedr’s core product that allows employees to select meals within employer-defined budgets and dietary requirements.
Pilot Week: A short trial period used to test and optimize a new lunch program before full implementation.
Why Companies Move Away from In-House Lunches
Managing meals in-house might seem flexible at first, but over time, it leads to:
- Admin-heavy tasks: Planning menus, handling allergies, managing vendors, and tracking costs.
- Inefficient processes: Repeated tasks like collecting orders and coordinating delivery waste valuable hours.
- Unequal experiences: Different teams may have varied experiences, and some employees may get left out entirely.
- Difficulty in scaling: As the team grows, manual systems start to struggle.
A fully managed catering platform automates the challenges and provides consistency, variety, and efficient data tracking.
What Is a Fully Managed Catering Platform?
Definition:
A managed catering platform is a tech-enabled service that handles meal delivery at the office from start to finish: selection, scheduling, dietary preferences, vendor management, budget control, and reporting.
Key Features Usually Include:
- Pre-vetted catering partners
- Central ordering dashboard
- Personalization options (vegetarian, halal, gluten-free)
- Daily or weekly scheduling
- Digital tracking and feedback collection
The Benefits of Switching
Step-by-Step: How to Transition
Step 1: Assess Your Current Setup
Take stock of:
- What works (and what doesn’t)?
- Who currently manages meals?
- What does your team want (through a quick poll or feedback form)?
- What is your current lunch budget?
Step 2: Define Your Goals
Examples include:
- Save 5+ hours/week on admin
- Improve employee experience
- Simplify dietary handling
- Make lunches more inclusive
Step 3: Research and Choose a Platform
Look for:
- Local presence and vetted vendors
- Menu variety and dietary options
- Clear pricing
- Easy onboarding and setup
Tip: Check if the platform offers a test week or pilot phase.
Step 4: Communicate the Change
- Send a team-wide announcement
- Share FAQs and how-to guides
- Position it as a perk, not a cost-saving tactic
Step 5: Launch and Monitor
- Start with a 1–2 week pilot
- Collect feedback daily or weekly
- Monitor spend and engagement
Step 6: Optimize Over Time
Use analytics to:
- Track favorites and dislikes
- Adjust frequency or vendors
- Introduce wellness or theme days
What is Feedr’s Cloud Canteen?
Cloud Canteen is Feedr’s flexible meal program that lets employees choose meals from a curated selection of local caterers, while giving you full control over budget, frequency, and dietary needs.
Features:
- Customizable to your company size and policies
- No admin burden, employees order directly, but you stay in control
- Inclusive menus for all dietary preferences
- Insightful reporting on usage and satisfaction
Learn more about Cloud Canteen
Common Pitfalls to Avoid
- Going all in too fast: Always start with a pilot.
- Not communicating early: Keep your team informed.
- Ignoring dietary needs: One bad experience can damage trust.
- Overlooking delivery logistics: Ensure the platform manages this.
- Not tracking feedback: Your team’s input is invaluable.
Final Thoughts
Making the shift from in-house lunches to a managed catering platform is one of the easiest ways to improve culture, reduce admin, and bring teams together.
It’s not just about lunch - it’s about experience, inclusion, and simplicity.
Ready to simplify office meals and delight your team?Book a free demo of Cloud Canteen today.


