Our FAQs

Here are some of the most frequently asked questions (FAQs) about Feedr and the services we provide, including daily office meals, corporate catering, pantry supplies and corporate event management.

If you're a current customer and looking for help with your account, head to our Customer Help Centre. Otherwise, if you have any further queries, please call us on 020 3890 2200 or get in touch with our food experts online.

The Feedr Basics

What is Feedr?

Feedr is your all-in-one marketplace for all things corporate catering, office meals and kitchen supplies. We work with the best local vendors to bring fresh, taste-tested food directly to your office. We’ve got taste-tested menus of fresh, ready-to-eat food, flexibility baked into our tech and fuss-free ordering, tailored to you.

Feedr was founded in 2016 in the UK with a mission to revolutionise food in the office and bring teams together over great meals. Since joining forces with Australian-founded Eatfirst in 2023, Feedr has launched new and improved marketplaces across Europe.

Take your pick from more than 200 vendors that share our commitment to food made and delivered with joy. Think global menus, sourced locally, tasted and tested so they meet every dietary need. And we always look for vendors championing low impact on the planet and high flavour. No sad salads here: this is mood-flipping good food that leaves you energised, uplifted and full of beans.

Cloud Canteen:

The ‘what does everyone want for lunch?’ takes a lot of time. Cloud Canteen gives it back – and doesn’t miss an order either. You choose menus and dish out credits in the portal. Employees log onto the app, order and crack on until the doorbell rings. Magic.

Corporate Catering:

Feed 15 with a picnic buffet or feast on finger food with a guest list of 500. More if the plus ones turn up. Serving healthy sharing platters, individual packed meals and black-tie-worthy canapes, our group catering delivers on every occasion.

Where are you located?

Our head office is located in London but we also operate in Ireland, Netherlands and Germany.

How many vendors do you have?

We have over 200 vendors in London and we're growing! You’ll have the opportunity to try new cuisines and delicious menus every week. Check out our marketplace here and discover your new favourite vendor. You can also learn more about how we pick our vendors as well as how to become a vendor on our platform here.

Do you only serve lunch?

We do more than just office lunch food! We offer fresh and delicious corporate catering, finger food, canapé events, afternoon teas, birthday cake celebrations and more. We also offer pantry fill to keep your kitchen stocked and your team energised throughout the entire day with healthy snack and drink options.

We can help with corporate events and plan everything from start to finish. A gourmet corporate breakfast for the CEO and staff, a pop-up event, tantalising finger food and drinks for a cocktail party, a buffet for a conference or boardroom catering for VIPs – our Events & Catering team will make your event memorable and stress-free!

Who is Feedr for?

For workplace managers with a lot on their plate, Feedr is the industry-leading delivery platform that serves Good Office Days, with feel-good, fuss-free food, fresh from local vendors.

Unlike bland corporate competitors and consumer-facing services that make you feel like just a number, we see every order as if it were our own. More tasted-and-tested choices, and more control with less admin anxiety because we’ve done the leg work for you. Here’s to more Good Office Days.

Whether it's daily lunches for the whole office, subsidised dinners for the late stayers or a weekly breakfast to get the team together, we can help with a variety of office food needs, no matter a company's size or budget.

What are your sustainability practices?

Sustainability is always a work in progress, and we’re always improving. We vet vendors for responsible sourcing, minimal food waste and eco-friendly packaging. By bundling orders in carbon-neutral deliveries, we lower emissions, get vehicles off the road and nudge the food delivery industry forward. No disposable forks required.

More than 90%+ of our vendors use fully recyclable or compostable packaging, and 100% of our deliveries are carbon neutral.

How do you select which vendors you work with?

We hand-pick our vendors based on a rigorous set of sustainability, brand value, and operational criteria. To go the extra mile, we taste test all our vendors before they launch on the platform to ensure we are bringing you the best quality. All our vendors make their food on-site fresh every morning, never use any additives or chemicals, work to minimise food waste in their kitchens, and are foodie innovators at their core, with a burning passion for the meals they create. We endeavour to cover a wide range of cuisines, price ranges and dietary requirements to keep our offering fresh and exciting. Learn more here.

We value our customers' opinions and love to hear recommendations of new and exciting food businesses you want to see on the platform. So if you know of someone you think would be a perfect fit for Feedr's vendor community, please drop a line to our vendor team at [email protected] and we'll check them out!

How much does an average meal cost?

We have a range of meal options to fit every budget, from affordable to premium. Feedr never marks up prices, so you get charged directly what the vendor charges. Get in touch to discuss your specific requirements and we can give you an estimate of what it will cost.

How do I launch Feedr in my office?

To get started, submit an enquiry or call us at 020 3890 2200 and a member of our team will be in touch to discuss further details.

How do you choose your delivery partners?

We always look for the best customer service, care, attention to detail and the most environmentally friendly option available. Where possible, the majority of our deliveries are done on electric-powered cargo bikes, which are customised for food delivery. Where cargo bikes are not available, we go for the best available alternative, always driven by our commitment to sustainability. All of our riders are also given additional food-delivery training, so your meals arrive in tip-top condition every time.

What is your Meal for a Meal programme?

For every meal you order, Feedr donates another to a child in need. With the help of our partner and non-profit foundation Akshaya Patra, we’ve had a positive impact on vulnerable children across the globe. Learn more here.